General Update from National Coagulation Centre | April 22

We have received an update regarding services in the National Coagulation Centre – please see below: 

General Information

 Patient consultations will continue either by telephone or video call. Face to face consultations will be arranged in situations where the consultant deems it necessary.

 Phlebotomy / Blood testing remains restricted to blood tests required as determined by the NCC medical team.

 The H&H Assessment Unit (HHAU) is open to patients for urgent treatment only and this must be discussed with the NCC team before you come to St. James’s Hospital. The unit will operate from 08:30-17:00hrs Monday – Friday only.

 Where possible you should attend the HHAU on your own, however, if you require assistance, a person may accompany you but may be asked to wait outside of the HHAU area until you are ready to be discharged.

Contact details remain unchanged:

For emergency / urgent calls in relation to an active bleed or possible bleed or an urgent unplanned procedure: Monday–Friday 08:00-17:00hrs Please call (01) 4103000 and ask for bleep 721 or call (087)9010301 to contact our Advanced Nurse Practitioner.

Out of hours Monday- Friday 17:00- 08:00hrs weekends and bank holidays: Please call the St James’s Hospital switchboard (01) 4103000 and ask for the ‘on call’ Haematology Senior House Officer.

For Non Clinical Queries

For queries in relation to non-clinical requests: appointments, documentation requests…. Monday- Friday 08:30-17:00

Please call 01-4162141; (01) 4162142
Fax: (01) 410 3570
Postal address: National Coagulation Centre, St James’s Hospital, James\’s Street Dublin 8 D08 A978

For non-urgent clinical queries: Monday–Friday 08:00-17:00hrs

Phone (01)4103130 and leave a message with your name, hospital number and contact details

If you are admitted to another hospital, ensure that the staff at that hospital, are aware of your bleeding disorder and ask them to contact the team in St James’s Hospital through our contact details on the St James’s hospital website.

The situation is constantly evolving but hopefully improving. We endeavour to keep you informed of any changes through this forum.

Keep safe,

National Coagulation Centre Team