The patient portal, MyIndici, launched in Spring 2023, enables patients with bleeding disorders to access all of their healthcare records in the one place. Anyone (over 16 years of age) who is registered with the National Coagulation Centre (NCC) can use the portal. Find out more information by reading the MyIndici FAQs here.
What Does the Portal Offer?
The portal allows patients to play a more active role in their healthcare. With the portal, patients can:
- View past and upcoming appointments
- Access healthcare records
- Message the centre with non-urgent queries
- View medical letters
How can I register to use the portal?
You will be asked by your Healthcare Provider if you want access to the patient portal, you can then sign up by completing a simple access form and returning it as follows:
Via post to: Patient Portal Administrator,
National Coagulation Centre,
3rd Floor, H&H Building,
St James’s Hospital,
Dublin 8 D08A978.
Via email myindicipatientportal@stjames.ie or during a visit to your Coagulation department.
Following this there will be a verification identification check. Please see below the acceptable forms of photo ID and non-photo of ID.
Types of Photo ID:
- Type Non Photo ID Drivers Licence
- Birth certificate
- Passport
- Payslip (with home address)
- National Age Card Utility Bill – less than 6 months’ old
- Public Services Card
The identification check can be done in person at the coagulation department or via video call. In the case of a video call you will be contacted by the Portal Administrator to arrange a date and time at your convenience for the video call to verify your ID.
You will then be sent an activation code to use the portal.
Using the Portal
See the video below for an introduction on how to use the MyIndici patient portal.